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The terms that apply to our website and appliance repair services.
Last updated: October 9, 2026
These Terms of Service govern your use of primefixar.com and the appliance repair and installation services provided by PrimeFix Appliance Repair LLC (“PrimeFix”). By using our website or booking a service, you agree to these terms.
Submitting a request through our website does not guarantee an appointment until we confirm it with you. Arrival windows are estimates and may change due to traffic, weather or earlier jobs. We will let you know if we are running late.
A diagnostic fee of $85 for residential service and $99 for commercial service is charged for each service visit. If you approve the repair, the diagnostic fee is applied toward the repair cost.
We provide an estimate before starting any repair. Work begins only after you approve it. Payment is due when the work is completed unless agreed otherwise in writing.
Some repairs require parts to be ordered. Availability and delivery times are set by manufacturers and suppliers, and we will keep you informed of any delays.
We offer a warranty on our services. Warranty terms, including duration and coverage, are provided with your invoice. The warranty does not cover damage caused by misuse, accidents, power surges, unrelated failures or repairs performed by others.
Please give us as much notice as possible if you need to cancel or reschedule an appointment.
Please provide safe, clear access to the appliance and its connections. We may decline work that we believe is unsafe.
To the fullest extent permitted by law, PrimeFix is not liable for indirect or consequential losses, including food spoilage or loss of business, arising from an appliance failure or delay in service.
Website content is provided for general information only. Prices and availability may change without notice.
Questions about these terms? Call (412) 353-9767 or email info@primefixar.com.
